Customs clearance is a critical step in the import-export process. In Northern Vietnam, a primary hub for international trade, the demand for customs expertise is immense. Many businesses lack dedicated in-house departments or struggle to keep pace with the frequently updated state regulations and international trade agreements.

GoTHL – Thai Ha, a leading customs service provider in Hanoi, boasts a professional, dedicated, and responsible team committed to delivering the fastest customs solutions. With over 10 years of experience at Noi Bai International Airport and major seaports, GoTHL helps businesses minimize paperwork, streamline procedures, and ensure rapid clearance at optimized costs.

Why Choose GoTHL’s Customs Services?

We are committed to providing the most efficient and cost-effective customs solutions. Partnering with GoTHL in Hanoi offers numerous strategic advantages:

  • Expert Team: Staff members have 3–5 years of intensive training, deep knowledge of regulations, and provide 24/7 support.

  • Free Consultation: We advise on the best customs regimes to help your business leverage tax incentives.

  • Full Representation: We act on your behalf when working with customs and related authorities to ensure seamless clearance.

  • Competitive & Stable Pricing: Our rates are transparent and designed to help you optimize logistics overheads.

  • Comprehensive Logistics: Beyond customs, we offer freight forwarding and import-export entrustment to accelerate your entire supply chain.

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Our Core Customs Services

  • Standard Import/Export clearance.

  • Temporary Import – Re-export & Temporary Export – Re-import procedures.

  • Customs for both LCL (Less than Container Load) and FCL (Full Container Load).

  • C/O (Certificate of Origin) application.

  • Specialized Inspection Services: Including import licenses, fumigation, and cargo surveying/inspection.

  • Multimodal transportation solutions ensuring safety and cost-efficiency.

Customs Declaration by Mode of Transport

1. Sea Freight Customs (At Seaports)

GoTHL handles various categories for sea cargo:

  • Imported commercial goods.

  • Contract manufacturing/processing for export.

  • Items requiring specialized licenses (Medical devices, chemicals, foodstuff).

  • Fresh and frozen seafood.

  • On-spot import/export procedures.

  • Machinery, equipment, and production lines.

  • Non-commercial goods and gifts.

Estimated Seaport Costs: Port handling (LOLO), storage/demurrage (DEM/DET), stevedoring, inland surcharges, specialized inspection fees, and applicable import/export taxes.

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2. Air Freight Customs (At Airports)

Currently, GoTHL focuses on operations at Noi Bai International Airport (HAN):

  • Business/Commercial declarations.

  • Non-commercial and personal cargo.

  • Temporary Import – Re-export.

  • Express delivery shipments.

  • Licensed goods (Medical supplies, chemicals, etc.).

Estimated Airport Costs: Handling fees, Delivery Order (D/O) fees, X-ray screening, storage, specialized inspection (animal/plant quarantine, food safety), and transport to/from the warehouse.

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Our Streamlined Customs Procedure

Required Documentation

To ensure swift clearance, businesses should prepare:

  • Sales Contract

  • Commercial Invoice

  • Packing List

  • Bill of Lading / Airway Bill

  • Related certificates (C/O, CQ, Quality inspection results, Product disclosure, etc.)

GoTHL’s Step-by-Step Workflow

  1. Consultation: We analyze the product name, quantity, and HS Code to advise on the necessary procedures.

  2. Document Review: We check your documents and VNACCS system account to minimize risks.

  3. Electronic Declaration: We transmit the data through the electronic customs system and handle tax payment obligations on your behalf.

  4. Clearance: After the system assigns a “Channel” (Green/Yellow/Red), we complete the formalities at the Hanoi Customs Branch and border supervision.

  5. Final Delivery: We conduct a final check at the requested address or proceed with international transit.

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How Long Does Customs Clearance Take in Hanoi?

GoTHL guarantees a rapid timeline to save you time and money:

  • Draft & Label Review: 4 hours.

  • Document Finalization: 3 hours.

  • Declaration Submission: 2 hours.

  • Yellow Channel Clearance: Within 8 hours.

  • Original Document Return: Within 16 hours after clearance.

Looking for a reliable customs partner in Hanoi? Contact GoTHL today for a detailed consultation and quote. We are committed to being your trusted partner, ensuring your import-export operations are smooth, efficient, and successful.