In the era of global economic integration, import and export activities have become powerful levers for business growth. However, the biggest barrier that consumes time and budget for many companies is the complex customs clearance process. To solve this puzzle, Comprehensive Customs Services (also known as Customs Brokerage or Customs Declaration Services) were born. This solution, provided by logistics companies and customs agents, supports businesses in clearing their shipments legally and as quickly as possible.

The Importance and Complexity of Customs Declaration

Customs declaration is considered a pivotal, decisive stage in the entire import-export supply chain. This phase plays a core role in determining whether a shipment is cleared on time, remains legally compliant, and proceeds smoothly. It is not a simple task but a professional operation requiring high expertise, as declarants must thoroughly understand legal procedures and the specific documents required by law.

The complexity is further heightened by the fact that customs regulations are extensive and involve various state management agencies, such as the Ministry of Industry and Trade, the Ministry of Health, the Ministry of Agriculture and Rural Development, and the Directorate for Standards, Metrology, and Quality. Therefore, continuously updating and accurately applying current regulations is a prerequisite for ensuring the highest validity of an import-export file.

Furthermore, the language used in declarations requires absolute precision and objectivity. Using local dialects, non-standard terms, or vague descriptions in documents can lead to serious information discrepancies, resulting in a failure to clear the goods. This is why professional customs services are a vital necessity for importers.

Choosing a Reputable and Professional Customs Agent

Why Reputation Matters

All-in-one customs services are designed to meet the needs of businesses that lack specialized departments or the capacity to handle complex procedures. Utilizing these services offers a “double benefit”: maximizing cost savings and significantly shortening waiting times.

However, choosing an inexperienced or disreputable provider can lead to significant risks:

  • Delays: Slow declarations lead to postponed clearance, disrupting the supply chain and directly affecting business operations.

  • Legal Risks: Errors in documentation can lead to shipments being detained, heavy fines, or even total confiscation of goods.

  • Lack of Responsibility: Unreliable units often evade legal liability when incidents occur or lose important customer documents.

Thai Ha Transport: Your Trusted Customs Partner

Thai Ha Transport is proud to be a reputable provider of comprehensive customs services with over 10 years of experience. We offer nationwide coverage across all 63 provinces, with major hubs in Hanoi, Ho Chi Minh City, Hai Phong, Da Nang, and Binh Duong.

Key benefits of choosing Thai Ha Transport:

  • Direct Brokerage: On-site services at seaport customs branches, airport customs, and border gates.

  • Expert Team: Highly trained staff who proactively update new regulations to handle any situation flexibly.

  • Consultancy: Detailed advice on HS codes, taxes, licenses, and necessary procedures.

  • VNACCS Implementation: Fast and accurate electronic declarations via the General Department of Customs’ system.

  • Diverse Commodity Support: Handling everything from electronics, cosmetics, and chemicals to machinery, appliances, and foodstuff.

  • Flexible Models: Covering commercial imports/exports, investment, temporary import-re-export, on-spot import/export, and declarations for Export Processing Zones (EPZs) and Industrial Parks.

  • Specialized Licensing: All-in-one support for C/O, fumigation, import licenses, product disclosure, and food safety certifications.

  • Physical Inspection Support: Handling actual inspections (if required), taking photos, filing reports, and supporting tax/fee payments.

Customs Service Price List

1. Sea Freight Customs Service Rates

No. Customs Channel LCL (Less than Container) FCL 20′ (Full Container) FCL 40′ (Full Container)
1 Green Channel 0 VNĐ 0 VNĐ 0 VNĐ
2 Yellow Channel 500,000 VNĐ 500,000 VNĐ 500,000 VNĐ
3 Red Channel 1,000,000 VNĐ 1,000,000 VNĐ 1,000,000 VNĐ

Note: Sea freight rates are highly competitive, starting at 100 USD/20′ Cont and 150 USD/40′ Cont.

2. Air Freight Customs Service Rates

No. Customs Channel Trial Price (VNĐ)
1 Green Channel 0 VNĐ
2 Yellow Channel 550,000 VNĐ
3 Red Channel 1,050,000 VNĐ

Cost Components of All-in-one Customs Services

  • Port/Airport Fees: Includes Ocean/Air Freight, CFS (for LCL), THC (Terminal Handling Charge), PCS (Port Congestion Surcharge), and lifting/lowering fees.

  • Carrier Fees: B/L (Bill of Lading) issuance for exports and D/O (Delivery Order) for imports.

  • Inland Transportation: Cost of moving goods between the port/airport and the customer’s warehouse.

  • Warehouse Handling: Loading/unloading, storage, and stuffing/unstuffing costs.

  • Specialized Inspection Fees: Costs for quality testing, quarantine, conformity certification, and food safety.

Additional Licensing Fees:

  • Export: Wood crating, fumigation, C/O, Health Certificate (H/C), etc.

  • Import: Chemical declaration, product disclosure, import permits from various Ministries (Health, Culture, Fisheries), energy labeling, and liquor distribution licenses.

Our 3-Step Professional Workflow

Step 1: Declaration & Submission

We register electronic declarations via the VNACCS system using ECUS software. The standard document set includes:

  • Sales Contract (1 copy).

  • Commercial Invoice (1 original).

  • Packing List (1 original).

  • Bill of Lading / Airway Bill.

  • Specialized licenses and C/O (if applicable).

Step 2: Channel Assignment (The “Flow”)

  • Green Channel (Luồng Xanh): System accepts the declaration. Goods are cleared immediately.

  • Yellow Channel (Luồng Vàng): Detailed document check required. If consistent, goods are cleared. If discrepancies are found, it may be downgraded to Red.

  • Red Channel (Luồng Đỏ): Mandatory detailed document check and physical cargo inspection (100%, 10%, or 5% of the shipment as per Circular 112/2005/TT-BTC).

Step 3: Tax and Fee Payment

Thai Ha Transport pays taxes and customs fees on behalf of the client. Once the system confirms payment, the shipment is officially cleared for release.

Thai Ha Transport is proud to be a leading all-in-one logistics provider. We are your top choice for ensuring speed, accuracy, and cost-efficiency. Contact our hotline today for a free consultation and personalized quote!